Oakland Kia Service & Parts

I’ve been getting my Kia Optima serviced at Kia Oakland branch for many years and there’s so many reasons why I keep coming back. The customers service has escaleted in all ways positive. Leurm and Daniel were both awesome. They listened to my specific service needs, explained in laymen’s terms what was going on with my car and then helped me choose a service plan that met my financial needs. In addition I was offered a complimentary ride to/ from the shop. Thank you both for your kindness and forthrightness in dealing with your customers. Kudos!👏🏾 ❤️

Outstanding service. Love the concierge pick up and drop off. Highly recommend! Daniel is awesome.

Great customer service! This Oakland KIA location has been a fantastic resource for me and my 2016 Forte. I love my car and glad I continue to make the investment in getting services at Oakland KIA! Big thanks to Leurm and Daniel for friendliness and for always getting me an appointment.

Picked up my car after they replaced the transmission. Found the under liner in my rear seat not reinstalled .No big deal as they reinstalled as I waited.checked my center console and saw all my 1’s I keep in there for parking missing .Of course they don’t take responsibility.Not good for a business to employ thieves.Makes you feel violated and no confidence on your local Kia service center. Extremely disappointed.

My 6 year old NIRO EV had a rumble noise in the engine. Daniel Vargas was amazing at working with Kia Warranty to have the whole engine and transmission replaced under TSB ELE 234 at no cost to me under the 10 year powertrain warranty. This was the kind of service that gives me confidence in buying Kia again. And the car was washed when I picked it up a week later! Daniel texted me the whole time to let me know how the repair was progressing.