Fresh Auto Collision Oakland

It’s great it all aspects, One thing that is kinda slow is the estimate.

Met Luis Vega who gave a repair estimate...very courteous and professional

Lauro will take of you!

I requested a quote to get my car repaired. I sent some pictures and contacted them by phone, a guy told me that he will call me back with an estimate that day, he never called me. I called back a week after and the same guy told me the same guy told me that he was gonna called me back in an hour and he never did. He should've told me that it wasn't a job that they couldn't do and not lie by saying that he was going to call me back. That's not professional.

So, who doesn't appreciate being the recipient of superb customer service? I certainly do! In my line of work, I strive to provide the public I serve with a pleasant experience. Needless to say I naturally pay attention to the quality of customer service I receive from the various establishments where I choose to spend my money. In fact, it is the level of customer service that will 9 out of 10 times determine whether I return to conduct business. I say all of the foregoing to say that Luis and Jesus at Fresh Auto Body Shop really went above and beyond to not only fix my significantly crashed car, but also to make sure that they honored the timeline and caused me the least inconvenienc…